Why Shop With The Tool Workshop?

 

TheToolWorkshop has been serving the community since 2000.  A key element to our business is customer satisfaction. Questions and comments are always appreciated; please let us know how we can serve you better.

Does The Tool Workhop have the lowest prices?

We strive to serve all your  needs with guaranteed lowest prices and a wide selection of products. Please take a second to read through these and if you have any questions, comments or concerns you can email us at service@TheToolWorkshop.com or give us a call at 1-888-710-Tool

Does The Tool Workshop have insurance website transactions?

Comodo is providing a warranty to Relying Parties (as defined on the Comodo website) for online commercial transactions of up to $10,000. 

Does The Tool Workshop have an hacker preventative measurement such as HackerSafe and TrustE?

Yes, we have a daily screening for up to 14,000 possible vulnerability done by Comodo Corporation. They test every possible aspect for each part of our site to make sure our site is the safest possible environment to do transaction or even just regular surfing.

 

What can I order? You may order all items shown on our online catalogue. If you would like to order an item that is not found on our website please email service@TheToolWorkshop.com our friendly sales staff for price and availability.

How can I order?  You may order via our secure online ordering system or you may send your order request via email .Our Customer Service Department is open for phone orders 5 days a week. You may call Monday through Friday between 9am EST and 6pm EST and you may leave a message on the weekends with us. If you would like to place a phone order please call our local telephone number toll free 1-888-589-0074

How can I pay?  You may pay with a Mastercard,Visa,Discover,Google Checkout, Amex. We also accept International money orders and wired fund transfers. Please contact our International Department for more details regarding International Money Orders and Wired Fund Transfer payments.

How long will it take to receive my order? Most Orders are shipped on average within 36 business hours (M-F)

What if something does not fit or I change my mind?  You are welcome to return or exchange any items purchased from TheToolWorkshop The products must be returned in the same condition they were received in.  Please review the return policy.

Will I have to pay any taxes or import duties?  There are no U.S. taxes besides NJ; however, you will be responsible for any additional customs handling fees, duties and/or taxes. Because each country is different, and these fees change often, we do not know these fees. Your local post/customs office can give you this information.

 

Defective Product - The Tool Workshop wants you to be completely satisfied with everything that we offer. This begins from the site all the way to the product you select. Product is deemed defective either from the manufacturer or The Tool Workshop. All products should be shipped back to The Tool Workshop where our quality control department will examine it. Or Contact the manufacturer to see if they cover the defective merchandise, then contact you with the information we have received.

Returns and Exchanges - The Tool Workshop always wants you to get what you want, but in the event that you would like to exchange or return an item please call and speak with a customer service representative who will give you return information specific to the product you are returning.